Privacy Policy

1. Introduction

1.1 We are committed to safeguarding the privacy of AllEssay.org visitors and users.

1.2 This policy applies where we act as a data controller with respect to the personal data of AllEssay.org visitors and users; in other words, where we determine the purposes and means of processing that personal data.

1.3 Our website incorporates privacy controls that influence how we process your personal data. When creating an account, you may specify whether you wish to receive direct marketing communications. These privacy controls are available during registration, and you may update them later in your profile settings.

1.4 In this policy, “we,” “us,” and “our” refer to AllEssay.org..

1.5 ONLINE SERVICE SOLUTION SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

2. Cookies

2.1 We use cookies on our website. By continuing to use this website, you consent to the use of cookies as described in this policy and in our dedicated cookie policy.

3. How We Use Your Personal Data

3.1 In this section, we outline:

  • the general categories of personal data that we may process;
  • the purposes for which we may process personal data; and
  • the legal bases for such processing.

3.2 We may process data regarding your use of our website and services (“usage data”). Usage data may include your IP address, geographical location, browser type and version, operating system, referral source, language preferences, length of visit, page views, and navigation paths, as well as information about the timing, frequency, and patterns of your service use. The source of this usage data is our analytics tracking system, as well as third-party tools such as Google Analytics, Facebook Analytics, and Mixpanel. This data may be processed for the purpose of analyzing website and service usage. The legal basis for this processing is our legitimate interest in monitoring and improving our website and services to provide you with the best possible experience.

3.3 We may process your account data (“account data”). Account data may include your name, phone number, and email address. You are the source of this information. Account data may be processed for the purposes of operating our website, delivering our services, ensuring the security of our systems, maintaining backups of our databases, and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.4 We may process personal data provided in the course of using our services (“service data”). Service data may include information you provide when placing an order or requesting a quote, including—but not limited to—personal data contained in files you choose to upload. Please do not share files you are not authorized to use. Likewise, do not upload or share files containing your own personal information or the personal information of third parties without proper consent. We cannot guarantee the security of such personal information. You are the source of the service data. Service data may be processed for the purposes of operating our website, delivering our services, ensuring the security of our systems, maintaining backups of our databases, and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or steps taken, at your request, to enter into such a contract.

3.5  We may process information that you post for publication on our website or through our services (“publication data”). Publication data may be processed for the purpose of enabling such publication and administering our website and services. The legal basis for this processing is your consent.

3.6 We may process information contained in any inquiry you submit to us regarding services of interest (“inquiry data”). Inquiry data may be processed for the purposes of offering, marketing, and selling relevant services to you. The legal basis for this processing is the performance of a contract between you and us and/or steps taken, at your request, to enter into such a contract.

3.7 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). Transaction data may include your contact details, card details, and transaction details. This data may be processed for the purpose of supplying purchased goods and services and maintaining proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or steps taken, at your request, to enter into such a contract, as well as our legitimate interests in the proper administration of our website and business. We do not store sensitive credit card information.

3.8 We may process information you provide for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). Notification data may be processed to send you relevant notifications and/or newsletters. The legal basis for this processing is your consent or the performance of a contract between you and us and/or steps taken, at your request, to enter into such a contract.

3.9 We may process information contained in or relating to any communication you send to us (“correspondence data”). Correspondence data may include the content of the communication and metadata associated with it. Our website generates metadata associated with communications made through contact forms, including—but not limited to—the LiveChat feature. Correspondence data may be processed for the purposes of communicating with you and maintaining records. The legal basis for this processing is our legitimate interests, namely the proper administration of our website, our business, and communications with users.

3.10 For payments meeting certain criteria, we may request documents to verify that you are the registered account holder. This measure helps us prevent fraudulent transactions, such as payments made with stolen card details.

4. Providing Your Personal Data to Others

4.1 We may disclose your personal data to any member of our corporate group (including our subsidiaries, our ultimate holding company, and all of its subsidiaries) insofar as reasonably necessary for the purposes and legal bases set out in this policy.

4.2 We may disclose your personal data to our insurers and/or professional advisers where reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, securing professional advice, or establishing, exercising, or defending legal claims—whether in court proceedings, administrative processes, or alternative dispute resolution.

4.3 We may disclose your service data or inquiry data to our suppliers or subcontractors insofar as reasonably necessary for the performance of a contract between you and us and/or to take steps, at your request, to enter into such a contract.

4.4 Financial transactions relating to our website and services are managed by our payment service providers, including Nuvei Corporation, Solidgate, and NihaoPay. We will share transaction data with these providers only to the extent necessary for processing your payments, issuing refunds, and handling complaints or queries related to such payments and refunds.

5. Retaining and Deleting Personal Data

5.1 We will not retain your personal data longer than necessary. We will keep your information:

  • for as long as required by applicable law;

  • until we no longer have a valid reason for retaining it; or

  • until you request that we stop using or delete it.

5.2 We may retain a minimal amount of your personal data to ensure compliance with your requests not to use your information or to honor your right to erasure. For example, we may need to retain a record of your erasure request—even if it contains personal data—until you are no longer a customer, or for purposes such as tax compliance and other legal obligations.

6. Amendments

6.1 We may update this policy from time to time by publishing a revised version on our website.

6.2 You are encouraged to review this page periodically to ensure that you remain satisfied with any updates or modifications to this policy.

6.3 We may notify you of material changes to this policy by email or through the private messaging system available on our website.

7. Your Rights

7.1 In this section, we summarize the rights you hold under applicable data protection law. Some of these rights are complex, and not all details are included in our summaries. For a complete understanding, you should consult the relevant legislation and guidance issued by regulatory authorities.

7.2 Your principal rights under data protection law include:

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to object to processing;

  • the right to data portability;

  • the right to lodge a complaint with a supervisory authority; and

  • the right to withdraw consent.

7.3 You have the right to obtain confirmation as to whether or not we process your personal data and, where we do, to access that data together with certain additional information. This additional information includes details of the purposes of processing, the categories of personal data concerned, and the recipients of the data. Provided that the rights and freedoms of others are not adversely affected, we will supply you with a copy of your personal data. The first copy will be provided free of charge; subsequent copies may be subject to a reasonable fee.

7.4 You have the right to have inaccurate personal data rectified and, taking into account the purposes of processing, to have incomplete personal data completed.

7.5 In certain circumstances, you have the right to request the erasure of your personal data without undue delay. These circumstances include:

  • the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

  • you withdraw consent where processing is based on consent;

  • you object to processing under applicable data protection rules;

  • the processing is for direct marketing purposes; or

  • the personal data have been unlawfully processed.

There are, however, exclusions to the right of erasure. General exclusions include situations where processing is necessary:

  • for exercising the right of freedom of expression and information;

  • for compliance with a legal obligation; or

  • for the establishment, exercise, or defense of legal claims.

7.6 In certain circumstances, you have the right to restrict the processing of your personal data. These circumstances include:

  • you contest the accuracy of the personal data;

  • processing is unlawful but you oppose erasure;

  • we no longer need the personal data for processing purposes, but you require it for the establishment, exercise, or defense of legal claims; or

  • you have objected to processing, pending verification of that objection.

Where processing has been restricted on this basis, we may continue to store your personal data, but will otherwise process it only:

  • with your consent;

  • for the establishment, exercise, or defense of legal claims;

  • for the protection of the rights of another natural or legal person; or

  • for reasons of important public interest.

7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only where the legal basis for processing is:

  • the performance of a task carried out in the public interest or in the exercise of official authority vested in us; or

  • the pursuit of legitimate interests by us or by a third party.

If you raise such an objection, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is required for the establishment, exercise, or defense of legal claims.

7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing). If you exercise this right, we will cease processing your personal data for such purposes.

7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes, on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.